Video visitation absolutely improves the way inmates may communicate with relatives. In-person visits are wonderful, but there are limitations and costs involved. With video visitation, seeing and hearing loved ones becomes a lot easier. Securus Technologies of Dallas, TX has been delivering products to the correctional industry for decades. The company’s video visitation app/program is one of its most brilliant inventions.
Securus Technologies wants to do its part to make more people aware of how valuable video visitation is. The program is already quite popular as Securus Technologies has publicly noted “two million human connections” have been made with video visitation. Considering how user-friendly the program is, the ability to connect with others should not come with many difficulties.
Not every inmate or prison administrator is aware of video visitation so the promotional endeavor — a 50 state one — conducted by Securus Technologies is a wise plan. CEO Rick Smith has pointed out the enormous benefits associated with video visitation. Smith mentions that families do not have to miss special occasions together since the video hookup can be done right over a smartphone.
Securus Technologies is working very hard to promote this program. Hopefully, more of those who would benefit from it will learn about the program’s availability.
One of the greatest things about the United States is the general sense of community that strangers take on in times of natural disaster or tragedy. We have seen it time and time again that when tragedy or hardships strike, Americans and American countries step up and pitch in to help one another out. This is particularly interesting to see when the person or people step up to help those that are not often thought of. One great example of this has popped up in a recent article that was published by PRN Newswire.
The article was about the donation of free phone calls in prisons and other detention facilities by the communications company, Securus Technologies, based out of Dallas Texas. In light of all of the recent flooding that has been spreading like a plague throughout the south eastern portions of the country, and particularly Louisiana, Securus decided that it wanted to also do its part to help out those in need. Therefore, they will be allowing for prisoners and their families or loved ones to both make and receive phone calls from one another for a limited time up until September 7th.
This news came as a very welcome surprise to all of those that have been affected by the crises of flooding in the south. Many of those families cannot afford to make regular phone calls to their family members in prison or a juvenile detention center because there is usually a steep cost per minute, plus additional fees. Additionally, there are many others that can normally afford to make some amount of communication but now could not because they lost so much due to the flooding from all of the storms. The company estimates that they will be donating a whopping quarter of a million dollars’ worth of free calls.
Securus Technologies is one of the leading companies in the Information Technology industry. It is a non-profit company that is based in Dallas, Texas. The company was founded in 1986 and has regional offices in Carrolton, Allen, and Atlanta. Securus Technologies employs approximately 1,000 people and has had contracts with more than 2,600 correctional facilities. In October 2016, Securus Technologies announced that it had acquired Guarded Exchange, LLC of Jefferson City Missouri, for an undisclosed all-cash purchase fee.
Securus Technologies recently received accreditation from Better Business Bureau (BBB). Securus had met the BBB accreditation standards, which include a commitment to make good faith and effort to resolve any consumer complaints.
In June 2016, Securus Technologies announced that it would release reports over the next six months that expose Global Tel Link over their actions that lacked integrity. The CEO of Securus Technologies, Richard Smith, said that he was disappointed that the entire industry could stoop below the integrity bar. He explained that the purpose of their business is not motivated about making money but serving their customers satisfactorily.
Securus Technologies accused GTL of integrity breaches when they provided telecom services at the Louisiana Department of Corrections. The report said that GTL had programmed their clocks at the correctional facility to add either 15 or 36 seconds to the initial call duration. GTL had also programmed their rate calls at higher rates than those permitted under their tariffs. Moreover, they artificially inflated charges to customers by adding various amounts of money. The company also billed calls more than once. All of their actions were deliberate, unlawful, and caused Louisiana taxpayers to be overcharged $1,243,000. Richard Smith concluded by saying that even though these integrity breaches were committed in the past, time alone wasn’t sufficient to wash away GTL’s sins.
Securus Video Visitation – Everyday from Securus Technologies on Vimeo.